frequently asked questions

What is the shipping cost?


If you're a UK based customer- GOOD NEWS - your delivery's on us! For all other orders standard prices apply: UK: Standard Delivery - FREE Express Delivery (1-2 days)- £3.50 EU: Standard Delivery: £7.00- £12.00 International: Standard Delivery: £10.00 - £15.00 All orders are dispatched the next day!




When will my order be shipped?


All orders are dispatched the next working day. If you're experiancing any issues with your delivery please let us know at hello@theenk-tea.com




Can I use THEENK again after the break?


For best results, we recommend using THEENK for 12 consecutive weeks with a month-long break afterwards. When the break is over you can repeat the whole process again.




Who shouldn’t use THEENK?


THEENK should be drunk as part of a healthy and well-balanced diet. It’s not intended to diagnose, treat, prevent or cure disease. -It’s not suitable for pregnant and breastfeeding women or children. -Don’t use if you’re allergic to any of the ingredients or their components -Consult your GP if you have any known medical conditions or are taking any medications or using other herbal products.




Can I use it while pregnant or breastfeeding?


Unfortunately, THEENK is not suitable for you if you’re pregnant or breastfeeding. We’ll be looking forward to welcoming you to the THEENK community soon and in the meantime congratulations on the little one!




Why do I have to take a break after 12 weeks?


Our herbs are full of amazing active substances, so after consuming them every day for 3 months we recommend taking a month long break. Alternatively you can take a week-long break after every 3 weeks. We don't want your body getting used to them and starting to take them for granted! Are the herbs safe? Don't worry! We've chosen specific herbs which don't build up toxic levels in your body. However, as with any active substance we feel it's good to give your body a break and time to function on its own for a while, so that it can channel its inner powers. 💫 Will I lose all my progress during the break? Absolutely not! Our main goal is helping you succeed in the long run! The habits you've built up during your time with THEENK will stay with you for as long as you cultivate them. So even though it's break time, remember to spend some quality time with your brain each day.




Do you accept returns?


If the goods arrive faulty; misdescribed or if you simply change your mind, you have a right to seek a refund, replacement or compensation. If you wish to proceed with a refund, please return unopened, unused products in original condition within 14 days of purchase to: KABA HERBS LTD 44 St John's Lane BS3 5AD, Bristol United Kingdom We will let you know once we receive the returned goods and will keep you updated on the progress of your refund. Please note that we will assess any refund claims on an individual basis. Return postage costs occured must be covered by the customer in full.




Can I order THEENK as a gift for someone else?


Absolutely! To order THEENK as a gift for someone else, please let us know during checkout. You can include a special message to someone which we'll then pass on. We can even include a card for your special person with no extra cost to you - just let us know :)




Which countries don't you ship to?


Because one of our ingredients - Gingko Biloba - is available on prescription only in Ireland, we are not able to ship or sell our product in that country.